Motorized | Light Filtering | Rechargeable | Zebra Shades | Customizable
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We provide a two-year warranty on motors, remotes and a long-term complimentary technical support. To extend your warranty coverage, you can purchase our "Extended Service" in the products’ custom option.
To file a warranty claim, simply send an email to hello@grandekorshop.com or go to Contac Us page to specify the issue. We will get back to you within 3 business days.
Due to the Chinese New Year holiday, our custom motorized products factory will be closed starting January 20, 2025.
Orders for custom motorized products placed after this date will begin production on February 7, 2025, with shipments starting from February 10. You can expect to receive your custom motorized products around March.
Total delivery time = processing time + shipping time
Production and packaging may take 1-7 business days.
After processing and leaving the warehouse, items typically take 3 to 14 business days to reach their destination.
We offer free shipping to the US by UPS, FedEx, or DHL Express.